Dynamics 365.
Find the right fit.

Coordinate opportunities and sales activities in a CRM built for teams needing customization and richer sales context.

• Opportunity management
• Sales automation
• Microsoft 365 integration

Build on Sales Enterprise with additional sales intelligence and assistance for prioritizing opportunities.

• Sales intelligence
• Recommended actions
• Sales insights

Give service teams a shared system for customer cases, knowledge and consistent support workflows.

• Case management
• Knowledge management
• Service workflows

Coordinate field work from scheduling through service delivery with information available to technicians.

• Work orders
• Resource scheduling
• Technician mobility

Bring finance, purchasing, inventory and core operations together for a growing organization.

• Financial management
• Purchasing and inventory
• Sales and projects

Extend the Business Central foundation for businesses that need manufacturing or service management.

• Essentials capabilities
• Manufacturing
• Service management

Connect financial processes and reporting across complex organizations. Implementation scope and license requirements are assessed together.

• Financial operations
• Budgeting and reporting
• Multi-entity scenarios

Connect supply planning, inventory and production operations with a solution sized for your operating model.

• Inventory management
• Supply planning
• Manufacturing operations

Connect project sales, resources and delivery with financial visibility across service engagements.

• Project planning
• Resource management
• Project financials

Connect customer data and journeys to support more relevant customer engagement. Capacity and prerequisites affect licensing.

• Customer profiles
• Journey orchestration
• Audience insights